Shipping policy
We do our best to process and ship your orders quickly. Below are all the details regarding our shipping methods, timelines, and costs.
Package Handling
- Processing time: All orders are processed and handled by the packaging team within 2 to 4 business days (excluding weekends and holidays).
- If we experience a high volume of orders, shipments may be slightly delayed. We will keep you informed in case of significant delays.
Delivery Times
Delivery times vary depending on your location:
- Europe: 8 - 14 Working days.
- United Kingdom: 6 - 12 Working days.
- United States: 6 - 15 Working days.
- Australia: 8 - 14 Working days.
- Canada: 8 - 15 Working days.
- Rest of the world: Please allow 10 - 18 working days for delivery
Please note that these delivery times are estimates and may vary depending on local conditions and customs delays.
Shipping Information
Please note that shipping times may vary during peak periods. We recommend checking with your preferred courier for their latest deadlines. All orders are shipped with tracked delivery directly from our warehouse within 24-48 hours of placement.
Late or Lost Orders
To ensure a smooth delivery, please provide the correct address when placing your order. Selena Fashion is not responsible for missing parcels sent to incorrect addresses, delivered to neighbors, or left in outbuildings.
Countries We Cannot Ship To
At this time, we are unable to ship to the following countries:
- Georgia
- Iran
- Sri Lanka